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Member Engagement

Welcome to the Florida Health Care Family!

The entire team of FHCP is happy to welcome you and your family. Thank you for choosing FHCP. We value the trust you have placed in us and will do our best to provide the care and service you deserve.

Let's Get Started

  • Outline of Person Using Laptop
  • Create Your Member Portal Account
    Use your Member Portal Account to quickly:
    • Review and Download your Benefit Documents
    • Print a temporary FHCP Member ID Card
    • Choose your Primary Care Physician (PCP)
    • Download the Member Resource Guide
    • View your Claims

    Click Member Portal Account to create or sign-in to your account.

  • Your ID CardFlorida Health Care Plans Member ID Card

    Once you have received your Welcome Kit and your Member ID Card by mail, sign-in your Member Portal Account to:
    • View your Claims
    • Refill a Prescription(s)
    • Review and Download your schedule of benefits to review a summary of your co-pays, testing and emergency care

    Click here to learn more about your ID card
    If you need a temporary ID card, please
  • Choose a Payment OptionPayment Option on Phone Screen

    Pay Online: Pay My FHCP ACA Bill

    Auto-Pay: Auto Pay My FHCP ACA Bill

    Pay by Phone: 1-800-352-9824 - FHCP Finance Department

    Pay by Mail:Florida Health Care Plans
    Attn: Accounts Receivable
    PO Box 9910
    Daytona Beach, FL 32120

Choose a Primary Care Physician

Your Primary Care Physician (PCP) is the key resource for all your health care needs; giving you peace of mind that you have a partner to help you in managing your health. The relationship you develop with your PCP (and their staff) provides you the assurance that your doctor knows you and is aware of your personal health care needs. Getting to know your doctor builds trust and confidence, especially when you need it most.

Primary Care Physicians help you to manage your care through:

Doctor Looking at Child's Mouth
  • Annual wellness visits
  • Early detection of health issues and preventative care
  • Support with chronic disease management
  • Referrals to other medical specialists
  • Avoiding unnecessary hospital and ER visits
  • Managing your medication(s)

To choose your Primary Care Physician (PCP), make a selection through your Member Portal Account, or call the Member Services Department for assistance at 1-877-615-4022.

*Some PCPs also offer Virtual Office Visits. Call your PCP for more information.

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