Need help understanding your Florida Health Care plan?
Florida Health Care Plans offers a variety of benefit plans, each with different features. Understanding your plan is the key to unlocking all the benefits it can offer to you and your family.
Referrals & Prior Authorizations
Contact Referrals at 386-238-3230 or 1-800-352-9824, Ext. 3230 with questions regarding referrals and prior authorizations. The hours of operation are Monday - Friday, 8:00 AM - 5:00 PM.
There are several specialties that do not require a referral from your PCP. These are listed as “Direct Access Providers” in the Provider Directory.
| General Inquiries: | 386-676-7100 or 1-800-352-9824 |
| Sales: | 386-676-7110 or 1-855-Go2-FHCP |
| Member Services: | 386-615-4022 or 1-877-615-4022 |
| Fax: | 386-676-7149 |
| TRS Relay 711 TTY: | 1-800-955-8770 |
| Enrollment and Eligibility: | 386-676-7176 |
| Coinsurance Estimator Center: |
386-615-5068 or
1-800-352-9824 Ext. 5068 |
| Corporate Mailing Address: |
Florida HealthCare Plan, Inc.
PO Box 9910 Daytona Beach, FL 32120-9910 |
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