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Get to Know Your Plan

Need help understanding your Florida Health Care plan?

Florida Health Care Plans offers a variety of benefit plans, each with different features. Understanding your plan is the key to unlocking all the benefits it can offer to you and your family.

Click here for more information.

Referrals & Prior Authorizations

Contact Referrals at 386-238-3230 or 1-800-352-9824, Ext. 3230 with questions regarding referrals and prior authorizations. The hours of operation are Monday - Friday, 8:00 AM - 5:00 PM.

There are several specialties that do not require a referral from your PCP. These are listed as “Direct Access Providers” in the Provider Directory.

Please click here for Referrals & Prior Authorizations

General Inquiries: 386-676-7100 or 1-800-352-9824
Member Services: 386-676-4022 or 1-877-615-4022
Fax: 386-676-7149
TRS Relay 711 TTY: 1-800-955-8770
Enrollment and Eligibility: 386-676-7176
Coinsurance Estimator Center: 386-615-5068 or
1-800-352-9824 Ext. 5068
Corporate Mailing Address: Florida Health Care Plan, Inc.
PO Box 9910
Daytona Beach, FL 32120-9910

For a printed copy of any FHCP health plan documents please call Member Services at 386-615-4022 or 1-877-615-4022. You may also email us at

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