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Education Program Descriptions

Acute Low Back and Neck Pain

This physical therapy program helps members manage acute or chronic low back or neck

pain. Open to all members age 17 and up, members can contact Ability Health Services

(all locations) or Palm Coast Sports Medicine directly. Co-pay/co- insurance and policy

limits apply. For more information or to obtain a list of facilities, call FHCP Member

Services. Member Services: 386-615-4022/1-877-615-4022, TRS Relay 711 TTY:

1-800-955-8770

Case Management - Coordination of Care

This is a free program offered to members who may benefit from assistance with

coordinating their medical, psychosocial, and financial needs. Working with members and

their physicians, Case Managers can provide the education and resources needed for

members to better understand and comply with their plans of care. Other programs are

available to meet your health care needs; these include patient monitoring, in-home

medical management and community resources coordination. A Case Manager will help

you determine which programs are right for you. The FHCP Case Management

Department can be reached at 386-238-3284 or toll free at 1-855-205-7293.

Hypertension (high blood pressure)

FHCP offers a two-hour hypertension self-management class taught by Registered

Dietitians. This free class focuses on the DASH (Dietary Approaches to Stop

Hypertension) diet and low sodium education. For more information or to register, call the

FHCP Diabetes/Health Education Department at 386-676-7133 or toll free at

1-877-229-4518.

Diabetes Education Program

Recognized by the American Diabetes Association (ADA), and conducted by FHCP

registered nurses and registered dietitians/Certified Diabetes Educators (CDEs), this free

10-hour diabetes education program covers: diabetes overview, complications, signs and

symptoms of high and low blood sugar, lifestyle modifications, medications, nutrition,

monitoring guidelines (HgbA1 C, blood glucose meters, blood pressure, weight), and foot,

skin, and dental care. In addition, CDEs are also available for individual appointments.

For more information, contact the FHCP Diabetes/Health Education Department at

386-676-7133 or 1-877-229-4518.

Nutrition Game Plan for Diabetes

This two-hour session is recommended for members who have completed the 10-hour

Diabetes Education Program. The class reinforces disease specific nutrition education

and answers questions regarding diabetes. For more information, call the FHCP

Diabetes/Health Education Department at 386-676-7133 or 1-877-229-4518.

Diabetes Prevention Program

This free, two-hour class is designed to help members identify risk factors for developing

diabetes. It includes information about nutrition, exercise, and behavioral strategies for

prevention. A more intense diabetes prevention program also is available. For more

Information, call the FHCP Diabetes/Health Education Department at 386-676-7133 or

1-877-229-4518.

Healthy Heart Nutrition Program

This free class helps members identify risk factors for heart disease and offers tips for

improving lifestyle to reduce those risks. For more information, call the FHCP

Diabetes/Health Education Department at 386-676-7133 or 1-877-229-4518.

Osteoporosis

This program is for members who are at risk for or have been diagnosed with

Osteoporosis or Osteopenia. Therapists at Ability Health Services will perform an

evaluation and physical assessment to determine strength, endurance and activity level.

Members can call Ability directly; no referral is needed. Co-pay/co-insurance and policy

limits may apply. For more information or to obtain a list of facilities, call FHCP Member

Service. Member Services: 386-615-4022/1-877-615-4022, TRS Relay 711 TTY:

1-800-955-8770