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Doctor on Demand

Introducing your Telemedicine Benefit - Doctor on Demand!

  • dr. on demand logo​See a board-certified doctor or a licensed psychologist or psychiatrist through live, face-to-face video visits from anywhere!
  • Access to our board-certified physicians 24/7, book an appointment with a psychologist at your convenience.
  • Physicians can diagnose, treat and write prescriptions (if needed) for most non-emergency medical conditions. *
  • Connect using your computer, smartphone, or tablet (with a front facing camera). You can download the app from the App Store or Google Play or click on the Sign Up link below. Your device must have a front facing camera. If you are connecting on the web, please use a Safari, Chrome or Firefox browser.

Visit Doctor on Demand

Video Visit with a Doctor from the Comfort of Home

Download the Doctor on Demand app from the App Store or Google Play from your smartphone or tablet today!

  1. Choose SIGN UP on the lower right of your phone or tablet screen.
  2. When asked for your health insurance, select FLORIDA HEALTH CARE PLANS from the list.
  3. Enter the information from your FHCP insurance card on the next screen.

Doctor and patient on a video call​Affordable, Simple, Convenient

Visits with a medical doctor are $10*, and visits with a psychologist or psychiatrist are each $30*. Doctor on Demand connects you with a physician within just 90 seconds – all within the comfort of your own home.

Great Doctors who Treat Nearly Everything

You'll have access to board-certified and licensed physicians in every state, able to treat nearly any non-emergency medical condition or emotional health issue such as anxiety and depression.

Get a Prescription, Too!

Quick and paperless prescription fulfillment to your pharmacy**. When prompted to select your pharmacy, click on the SEARCH NEAR ME button. Florida Health Care Plans pharmacies will appear as the white bird logo.

What is the Cost?

After selecting Florida Health Care Plans as your insurance provider and inputting your information from your FHCP insurance card, you will see the following copay amounts*:
  • Medical Visit: $10
  • Psychology Visit: $30

If you do not see this copay:

  • Check that you are logged into your Doctor on Demand account.
  • Add Florida Health Care Plans as your insurance provider. Enter your group number and Member number (six numeric characters only).
  • Exit the system and try again.
*For Health Savings Account (H.S.A) compatible High Deductible Health Plans, the deductible must be met first before the copay applies. Contact Member Services to see if your deductible has been met.

Contact FHCP Member Services at 386-615-4022 or 877-615-4022 (TRS Relay 711), 7 days a week, 8 AM - 8 PM for additional information on Doctor On Demand costs.