Population Health

FHCP has adopted a population health focus aimed at helping our members get healthy, stay healthy, and manage existing chronic diseases. As part of our Population Health Management (PHM) strategy, we evaluate the needs of our entire membership to connect you with PHM programs and services tailored to your needs. Our PHM programs include:

• Annual Flu Shots
• Breast Cancer Screening
• Diabetic Retinal Exams
• Asthma Medication Management
• Readmission Prevention Initiative
• Health Service Navigation

In addition to the above programs, other PHM services/programs may be available, such as:

• Eat Right Move Right
• Healthy Heart Nutrition
• Nutrition Game Plan for Diabetes
• Diabetes Prevention
• Diabetes Education
• Community Resource Coordinators
• In-home visits with a mid-level practitioner after a hospitalization
• Mobile lab and radiology services
• Self-management tools in the FHCP Member Portal

Please visit FHCP.com/health-wellness or call 386-676-7100, Ext. 7288 for detailed information about FHCP’s Population Health Management programs, including how to enroll or opt-out.

FHCP also offers members a variety of health and wellness programs and services at little or no cost. Members are not limited by the number of programs they may participate in. For more information, go to FHCP.com or call the number listed under each program, Monday through Friday from 8 a.m. to 5 p.m. Hearing impaired call TRS Relay 711.

Acute Low Back and Neck Pain

This physical therapy program helps members manage acute or chronic low back or neck pain. Open to all members age 17 and up, members can contact Ability Health Services (all locations) or Palm Coast Sports Medicine directly. Co-pay/co- insurance and policy limits apply. For more information or to obtain a list of facilities, call FHCP Member Services. Refer to page 5 for Member Services phone number.

Case Management - Coordination of Care

This is a free program offered to members who may benefit from assistance with coordinating their medical, psychosocial, and financial needs. Working with members and their physicians, Case Managers can provide the education and resources needed for members to better understand and comply with their plans of care. Other programs are available to meet your health care needs; these include patient monitoring, in-home medical management and community resources coordination. A Case Manager will help you determine which programs are right for you. The FHCP Case Management Department can be reached at 386-238-3284 or toll free at 1-855-205-7293.

Hypertension (High Blood Pressure)

FHCP offers a two-hour hypertension self-management class taught by Registered Dietitians. This free class focuses on the DASH (Dietary Approaches to Stop Hypertension) diet and low sodium education. For more information or to register, call the FHCP Diabetes/Health Education Department at 386-676-7133 or toll free at 1-877-229-4518.

Diabetes Education Program

Recognized by the American Diabetes Association (ADA), and conducted by FHCP registered nurses and registered dietitians/Certified Diabetes Educators (CDEs), this free 10-hour diabetes education program covers: diabetes overview, complications, signs and symptoms of high and low blood sugar, lifestyle modifications, medications, nutrition, monitoring guidelines (HgbA1C, blood glucose meters, blood pressure, weight), and foot, skin, and dental care. In addition, CDEs are also available for individual appointments. For more information, contact the FHCP Diabetes/Health Education Department at 386-676-7133 or 1-877-229-4518.

Nutrition Game Plan for Diabetes

This two-hour session is recommended for members who have completed the 10-hour Diabetes Education Program. The class reinforces disease specific nutrition education and answers questions regarding diabetes. For more information, call the FHCP Diabetes/Health Education Department at 386-676-7133 or 1-877-229- 4518.

Diabetes Prevention Program

This free, two-hour class is designed to help members identify risk factors for developing diabetes. It includes information about nutrition, exercise, and behavioral strategies for prevention. A more intense diabetes prevention program also is available. For more information, call the FHCP Diabetes/Health Education Department at 386-676-7133 or 1-877-229-4518.

Healthy Heart Nutrition Program

This free class helps members identify risk factors for heart disease and offers tips for improving lifestyle to reduce those risks. For more information, call the FHCP Diabetes/Health Education Department at 386-676-7133 or 1-877-229-4518.

Osteoporosis

This program is for members who are at risk for or have been diagnosed with Osteoporosis or Osteopenia. Therapists at Ability Health Services will perform an evaluation and physical assessment to determine strength, endurance and activity level. Members can call Ability directly; no referral is needed. Co-pay/co-insurance and policy limits may apply. For more information or to obtain a list of facilities, call us today.