Doctor on Demand

Dr. On Demand

Introducing your Telemedicine Benefit - Doctor on Demand!

  • See a board certified doctor or a licensed psychologist or psychiatrist through live, face-to-face video visits from anywhere!
  • Access to our board certified physicians 24/7, book an appointment with a psychologist at your convenience.
  • Physicians can diagnose, treat and write prescriptions (if needed) for most non-emergency medical conditions.*
  • Connect using your computer, smartphone, or tablet (with a front facing camera). You can download the app from the App Store or Google Play or click on the Sign Up link below. Your device must have a front facing camera. If you are connecting on the web, please use a Safari, Chrome or Firefox browser.

Visit Doctor on Demand

Video Visit with a Doctor from the Comfort of Home

Download the Doctor on Demand app from the App Store or Google Play from your smartphone or tablet today!

  1. Tap “Sign Up”
  2. When asked for your health insurance, select “Florida Health Care Plan” from the list.
  3. Enter the information from your FHCP insurance card on the next screen

Affordable, Simple, Convenient

Visits with a medical doctor are $10*, and visits with a psychologist and psychiatrist are each $30*, and visit within the comfort of your own home. Doctor on Demand also connects you with a physician within just 90 seconds.

Great Doctors who Treat Nearly Everything

You'll have access to board-certified and licensed physicians in every state, waiting to treat nearly any non-emergency medical issue or emotional health issue such as anxiety and depression.

Get a Prescription, Too!

Quick and paperless prescription fulfillment to your pharmacy**. When prompted to select your pharmacy, click on the “Search Near Me” button. Florida Health Care pharmacies will appear as the white bird logo.

What is the Cost?

After selecting Florida Health Care Plans as your insurance and inputting your information from your FHCP insurance card, you will see the following co-pay amounts*:
  • Medical Visit: $10
  • Psychology Visit: $30

If you do not see this co-pay:

  • Check that you are logged in to your Doctor On Demand account.
  • Add Florida Health Care Plans as your insurance and enter your group number and Member number (six numeric characters only)
  • Exit the system and try again
  • Contact FHCP Member Services at 386-615-4022 or 877-615-4022 (TRS Relay 711), 7 days a week, 8 a.m. - 8 p.m. for additional information on Doctor On Demand costs.

Top Medical Issues Treated

  • Cold and Flu
  • Bronchitis & Sinus Infections
  • Allergies
  • Skin & Eye Issues
  • Sore Throat
  • Urinary Tract Infection
  • Pediatric Issues

Top Psychological Issues Treated

  • Anxiety
  • Stress
  • Depression
  • Addictions
  • Relationship Issues

*Please check your schedule of benefits to see if a deductible applies. If so, medical visits are $42, psychologist visits are $52.50 for 25 minutes ($95 for 50 minutes), and psychiatry visits are $99.75 for 50 minutes ($225 45-minute initial visit) until the deductible is met.

**No controlled drugs prescribed