9/7/2017 (1 p.m.)
Florida Health Care Plans is continuing to monitor Hurricane Irma. Hurricane
Irma is currently a dangerous storm and on a path toward the Florida Peninsula.
Important Information Regarding FHCP Facility Closures:
- All FHCP facilities will be closing tomorrow, Friday September 8 at 2 p.m.
All FHCP facilities will remain closed on Saturday, September 9th and Monday, September 11th
Pharmacy locations in Rockledge and Melbourne will be closed all day on
Friday, September 8th
If you need to fill a prescription starting Sept. 8, we encourage you to
use Walgreens Pharmacies (or other large chains).
Please note that Specialty and Prior Authorization medications will not
process at any non-FHCP pharmacy for Commercial and Exchange members.
Our FHCP Member Services phone number is
- We will be monitoring the situation hour-by-hour during and after Hurricane
Irma and will re-open the earliest and safest possible time for our Members.
Stay tuned to fhcp.com/irma for the most up-to-date information
Doctor on Demand has waved its copay fees for all residents of Florida
until September 15. For more on that from Doctor on Demand,
We also have a 24/7 Nurse Advice line always open to Members. That number
to call is
Emergency Management, by County:
Phone Numbers for Shelters in Adjacent Counties:
321-637-6670 Brevard County
352-369-8100 Marion County
386-586-5111 Flagler County
386-329-0379 Putnam County
352-343-9732 Lake County
407-665-0311 Seminole County
9/6/2017 (10:50 a.m.)
As many of you are aware, all eyes are on the tropics and Hurricane Irma
approaching our state. Florida Health Care Plans is carefully monitoring
the situation, and at this time, all FHCP facilities and pharmacies are
expected to remain open with regular business hours at this time to serve our Members.
At 6 p.m., Monday September 4, 2017, Governor Rick Scott declared a State
of Emergency for every Florida county. As an HMO licensed by the State
of Florida, and a Medicare Advantage Organization, FHCP will
waive prescription refill rules and medical prior authorization/Out of
Network rules during the declared State of Emergency. To this end, FHCP members can fill their medications earlier than our
usual wait period, and FHCP will pay for non-participating provider services
if you need them.
As further updates regarding the status of Hurricane Irma are received,
FHCP will issue additional information related to any operational changes
for our pharmacies, clinics and HMO operations.
Thank you and stay safe.
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