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Hurricane Irma Updates

Florida Health Care Plans is continuing to monitor Hurricane Irma. Hurricane Irma is currently a dangerous storm and on a path toward the Florida Peninsula.

Important Information Regarding FHCP Facility Closures:

  • All FHCP facilities will be closing tomorrow, Friday, September 8 at 2 p.m.
  • All FHCP facilities will remain closed on Saturday, September 9th, and Monday, September 11th
  • Pharmacy locations in Rockledge and Melbourne will be closed all day on Friday, September 8th
  • If you need to fill a prescription starting Sept. 8, we encourage you to use Walgreens Pharmacies (or other large chains). Please note that Specialty and Prior Authorization medications will not process at any non-FHCP pharmacy for Commercial and Exchange members.

Helpful Information:

  • Our FHCP Member Services phone number is 386-615-4022
  • We will be monitoring the situation hour-by-hour during and after Hurricane Irma and will re-open the earliest and safest possible time for our Members. Stay tuned to for the most up-to-date information
  • Doctor on Demand has waved its copay fees for all residents of Florida until September 15. For more on that from Doctor on Demand, CLICK HERE.
  • We also have a 24/7 Nurse Advice line always open to Members. That number to call is 1-866-548-0727

Emergency Management, by County:

Phone Numbers for Shelters in Adjacent Counties:

321-637-6670 Brevard County
352-369-8100 Marion County
386-586-5111 Flagler County
386-329-0379 Putnam County
352-343-9732 Lake County
407-665-0311 Seminole County


9/6/2017 (10:50 a.m.)
As many of you are aware, all eyes are on the tropics and Hurricane Irma approaching our state. Florida Health Care Plans is carefully monitoring the situation, and at this time, all FHCP facilities and pharmacies are expected to remain open with regular business hours this time to serve our Members.

At 6 p.m., Monday, September 4, 2017, Governor Rick Scott declared the State of Emergency for every Florida county. As an HMO licensed by the State of Florida, and a Medicare Advantage Organization, FHCP will waive prescription refill rules and medical prior authorization/Out of Network rules during the declared State of Emergency. To this end, FHCP members can fill their medications earlier than our usual wait period, and FHCP will pay for non-participating provider services if you need them.

As further updates regarding the status of Hurricane Irma are received, FHCP will issue additional information related to any operational changes for our pharmacies, clinics, and HMO operations.

Thank you and stay safe.

Hurricane Safety Checklist

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