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COVID-19 Information

Important COVID-19 Update – August 2021

There has been a significant increase in COVID-19 cases across the US and in our community. The health, safety, and well-being of our members and employees continues to be the top priority of FHCP. Following CDC Guidelines, the following are reminders of the protocols and services that FHCP has in place to protect keep everyone safe.

What steps is FHCP taking to keep you safe?


  • Vaccination for COVID-19 remains key in preventing severe illness and hospitalization, as a large majority of patients being admitted to the hospital are not vaccinated. If you have not yet received the vaccine, please consider doing so now. FHCP is offering the Moderna vaccine to any member of our community who wishes to be vaccinated. Click here to schedule your appointment.

To learn more about the FDA’s Emergency Use Authorization of the vaccine, please visit:

US Food & Drug Administration - Emergency Use Authorization for Vaccines Explained

Vaccine Booster

  • The Centers for Disease Control and Prevention (CDC) recently issued guidance for administering a third COVID-19 vaccine (booster) to select individuals.

COVID-19 Vaccines for Moderately to Severely Immunocompromised People

  • FHCP will administer the Moderna vaccine booster to members who meet these criteria. Please contact your physician for an order indicating your medical need for a booster.
    • Members who received the first and second doses of the Moderna vaccine are eligible as long as the second dose was administered at least 30 days ago. Moderna is the only available vaccine at FHCP facilities.Members who received the Pfizer vaccine will have to obtain the third dose at an alternative location. Currently, there is no data/indication for a booster of the Johnson and Johnson vaccine.
  • The CDC released a statement August 18th, 2021, that they and other Federal agencies have begun working on a plan to offer a third dose COVID-19 vaccines in the fall subject to a review of the FDA. FHCP will continue to monitor the current guidelines and will participate in the vaccine recommendations made by public health authorities.


Visiting an FHCP Facility

Members who are not having symptoms of COVID-19, are encouraged to continue scheduled appointments with their providers for routine care. We do request that members who aren’t feeling well reschedule routine appointments.

  • Universal masking is required in all FHCP facilities regardless of vaccination status. If you do not have a mask, one will be provided to you.
  • Social Distancing will continue to be observed in all facilities – please stay 6 feet apart.
  • Members should not bring guests to appointments; caregivers are asked to remain in vehicles.

Telehealth Virtual Visits

  • We offer virtual visits to our members via FHCP Telehealth visits with your provider or Doctor on Demand.
    • Call your FHCP staff provider’s office to set up a telehealth visit (no copay)
    • Doctor on Demand General Medicine Visit FHCP/Doctor On Demand (no copay through 10/18/2021)
    • Telehealth visits with non-FHCP staff physicians will require the standard office copay

What can I do to protect myself and help prevent the spread of COVID-19?

  • The CDC is encouraging everyone over the age of 12 to be vaccinated.
  • You can also help to prevent the spread of the disease by wearing a mask, washing your hands often, avoiding touching your eyes, nose, or mouth with unwashed hands, avoiding close contact with people who are sick, and avoiding large crowds.
  • Consider using FHCP’s convenient mail order service to order a three-month supplyon most of your maintenance prescriptions - the shipping is free. Please call 386-676-7126 Monday - Friday from 8:30 am to 5:30 pm (The hearing impaired may call: TTY 800-955-8770)
  • If you are considering traveling, please click here:
Non-Covid-19 Medical Concern and Appointments
  • Please call your doctor’s office.

For additional questions please contact:

  • Member Services: 386-615-4022 | 1-877-615-4022
    TRS Relay 711 TTY: 1-800-955-8770

The most current information about COVID-19 can be found by using the following links for updates from the CDC, WHO and the FLDOH.

For more information, please visit the CDC website for the latest coronavirus information.

Information in this post was accurate at the time of its posting. Due to the fluid nature of the COVID-19 pandemic, scientific understanding, along with guidelines and recommendations, may have changed since the original publication date.