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COVID-19 Information

COVID-19 Update – April 2022

The health, safety, and well-being of our members and employees continues to be the top priority of FHCP. Following CDC Guidelines, the following are reminders of the protocols and services that FHCP has in place to protect and keep everyone safe.

What steps is FHCP taking to keep you safe?

Vaccine

Vaccination for COVID-19 remains key in preventing severe illness and hospitalization, as a large majority of patients admitted to the hospital are not vaccinated. If you have not yet received the vaccine, please consider doing so now.

FHCP is offering the Moderna vaccine to anyone in the community who wishes to be vaccinated. An appointment is appreciated but is not necessary. Vaccinations and booster shots will be given on a walk-in basis. Click here to find a location.

Vaccine Booster

On March 29, 2022, both the FDA and CDC approved a 2nd booster of the Moderna vaccine for all adults over 50 and immunocompromised adults.

  • FHCP is offering second Moderna vaccine boosters (half-strength doses) to anyone 18+ who has been boosted for at least four (4) months.
  • Moderna vaccine boosters (half-strength doses) are also available to anyone 18+ who has been fully vaccinated for at least five (5) months.

Booster Cross-Over Information

People who received the Johnson & Johnson vaccine at least 2 months ago or the Pfizer vaccine at least 6 months ago may cross-over and receive a Moderna booster.

Testing

  • If you are not feeling well and you have symptoms that may include shortness of breath, fever, or cough, please call 386-676-7198 or visit FHCP Testing Locations to find the location nearest to you. In addition to testing, people with significant symptoms will also be evaluated by a provider at these locations.
  • Additional COVID-19 testing sites in Volusia County are available here.

Visiting an FHCP Facility

Members who are not having symptoms of COVID-19, are encouraged to continue scheduled appointments with their providers for routine care. We do request that members who aren’t feeling well reschedule routine appointments.

  • Wearing a mask is strongly encouraged when entering FHCP Facilities.

Telehealth Virtual Visits

We offer virtual visits to our members via FHCP Telehealth visits with your provider or Doctor on Demand.

  • Call your FHCP staff provider’s office to set up a telehealth visit.(no copay)
  • Doctor on Demand: 24/7 access to board certified providers
  • Telehealth visits with non-FHCP staff physicians require the standard office copay

What can I do to protect myself and help prevent the spread of COVID-19?

  • CDC continues to recommend that all eligible adults, adolescents, and children 5 and older be up to date on their COVID-19 vaccines, which includes getting an initial booster when eligible. Pfizer is currently the only vaccine approved by the CDC for children under 17.
  • Consider using FHCP’s convenient mail order service to order a three-month supply on most of your maintenance prescriptions with free shipping.
    • Please call 386-676-7126 Monday - Friday from 8:30 am to 5:30 pm (Hearing impaired: TTY 800-955-8770)
  • For COVID-19 Travel Health Information, visit the CDC Travelers’ Health Page.

Non-COVID-19 Medical Concerns and Appointments

  • Please call your doctor’s office.

For additional questions please contact:

  • Member Services: 386-615-4022 | 1-877-615-4022
    TRS Relay 711 TTY: 1-800-955-8770

Information in this post was accurate at the time of its posting. Due to the fluid nature of the COVID-19 pandemic, scientific understanding, along with guidelines and recommendations, may have changed since the original publication date.

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