Florida Health Care Plans

Back to Blog

What is a Video Visit? Doctor On Demand

fhcpdodFlorida Health Care Plans has announced the addition of a new health benefit to its medical plans, Doctor On Demand!

Doctor On Demand (DOD) provides video visits with board certified physicians and licensed psychologists via smartphone, tablet or computer, and is available to members enrolled in FHCP medical benefits. The Doctor on Demand co-pay will be similar to a PCP co-pay.

Doctor On Demand treats many common non-emergency medical issues, such as cold, flu, fever, bronchitis, sinus infection, eye issues, upset stomach, rash, etc. While DOD is not intended to replace regular, in-person visits with members’ primary care physician (PCP), this service can be a convenience to those considering an ER or urgent care visit for a non-emergency issue, when a PCP is not available. Doctor on Demand also is available to FHCP members traveling within the United States and in need of non-emergency care.

Due to plan exclusions, State of Florida employees and dependents are not eligible for Doctor on Demand/telemedicine.  However, those who are not covered by Florida Health Care Plans are eligible for Doctor on Demand services for a different co-pay.

Please visit www.doctorondemand.com/fhcp for additional information, including instructions for downloading the app on mobile devices or computer. Please contact FHCP Member Services at 386-615-4022 or toll-free at 1-877-615-4022 if you have any questions or concerns.