Click Here for a printable version
Click Here to learn more about how to use FHCP’s innovative Health Management tool Welcome to Wellness with access to a state of the art Health Risk Assessment, thousands of health related articles, English and Spanish, and personalized interactive programs to help keep our members healthy.
Log in to Welcome to Wellness through the FHCP Member Portal!
We Want to Know What You Think!
Your opinion is important to us.
Please use the suggestion boxes conveniently located at any of our Florida Health Care Plan facilities. The cards in the holder to the right of the box contain Suggestion Cards and STAR cards. If you have a suggestion or complaint, you can fill out a yellow Suggestion Card.
If you would like to compliment an FHCP employee, you can fill out a STAR Card and drop it in the box.
We welcome any feedback and suggestions from our Members — we want to know how to make your experience better!
Florida Health Care Plans is now mobile!
At home or on the go you now have quick and easy access to your Florida Health Care Plan information wherever and whenever you need it. With intuitive navigation and a smart design, “myFHCP” brings the power of our plans to the palm of your hand.
No one schedules emergencies into their lives, they just happen…and a visit to an emergency department often called an ER or Emergency Room can sometimes be a frightening experience.
While some patients may avoid going to the emergency room because of a prior negative experience, many others do decide in certain instances to go directly to the ER, bypassing their regular doctor altogether. Putting off a necessary ER visit can be life threatening. On the other hand, clogging the ER system with a non-emergency problem can be costly for the patient and delay care to a patient experiencing a true life-threatening emergency.
FHCP is pleased to announce the availability of the FHCP Central Scheduling Department!
Can’t get in to see your doctor for an acute issue?
Call the FHCP Central scheduling department for same day scheduling requests at one of our WorkForce Wellness Centers!
Representatives Available – Monday Through Friday, 7 AM – 7 PM
Call your neighborhood FHCP Pharmacy
WE CAN HELP!
1. Try to plan ahead! – Call the FHCP Pharmacy phone number on your prescription and if you have refills left, follow the prompts (Press 1), your medications will be available within 24 hours, if not sooner!
2. Need an Emergency Refill? – Call the FHCP Pharmacy phone number on your prescription and if you have refills left, follow the prompts to speak to a Pharmacist (Press 2), your medications will likely be available within an hour.
3. Out of Refills? – If you are out of refills when you call the telephone refill line, the FHCP Pharmacy will now automatically fax a renewal request for your medication to your Provider. Members do not have to call their Provider’s offices. If your Provider approves the medication renewal, your medication will be ready at your previously selected FHCP Pharmacy in about 3 days. If your Provider does not approve your medication renewal, you will need to contact your Provider for further assistance.
The Affordable Care Act – health insurance reform legislation was passed by Congress and signed into law by President Obama on March 23, 2010. Even before the enactment of this legislation, FHCP has historically covered most women’s preventive health care services – such as screening mammograms and screenings for cervical cancer. For FHCP Healthcare Reform Compliant (HRC) benefit plans, also known as nongrandfathered health plans, women’s preventive services are covered in full, with no cost sharing. Effective August 1, 2012, the following services will be covered at no cost to FHCP members in non grandfathered health plans. Click Here for full announcement