FHCP Member Portal
Florida Health Care Plans Is Proud To Announce an Innovative New Online Service Exclusively For Our Members
The Member Portal is where all members can securely view documentation related to their insurance coverage online 24 hours/day, 7 days/week, 365 days/year from any computer anywhere a browser can be accessed! Members can also access the Health Portal and register for "Welcome To Wellness" FHCP's innovative new Health Management tool with access to a state of the art Health Risk Assessment and thousands of health related articles, English and Spanish, and personalized interactive programs to help keep our members healthy.
Click Here to access the FHCP Member Portal
Looking for the Patient Portal? Click Here
Read below for more detailed information about this new service or visit the Member Portal Frequently Asked Questions here.
The Member Portal Consists of three main sections:
Health Portal:
The Health Portal Consists of access to "Welcome To Wellness" FHCP's New Health Management Tool and The Patient Portal where our members with FHCP staff physicians can speak securely, make appointments, and even refill existing prescriptions.
"Welcome to Wellness" Health Management Program
• Create a Personalized Health Plan and Track Your Progress • Access to the Latest Health News • Access to Multimedia Health Education Content • Access to Thousands of Health Programs, Resources and Articles |
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Patient Portal
Only available to FHCP Members who use FHCP staff physicians
• Send FHCP Staff Physician a secure email • Make an appointment with FHCP Staff Physician • Request prescription renewal • Start or update personal health record |
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Documents Portal:
Using the Documents Portal members have the ability to view their insurance documentation online to verify coverage and see co-pays for each level of service.
- Certificate Of Coverage (Member Handbook) - This Certificate of Coverage will evidence the existence of the your plan and describe the rights and obligations which the Member and FHCP have with respect to the coverage and/or benefits to be provided.
- Benefit Summary - This lists your available benefits for your current plan.
- Riders - If applicable your benefit summaries for riders such as Dental, Vision and Pharmacy will be displayed here.
Member Resources:
Here members have access in one location to common FHCP programs, contacts, resources and common forms.
To contact us via email:
- To submit a general inquiry click here
- To submit an inquiry to Member Services click here.
To contact us via telephone:
- General inquiries: 386-676-7100 or 1-800-352-9824
- Fax: 386-676-7119
- Member Services: 386-615-4022
1-877-615-4022
TTY: TRS Relay 711
Corporate Office Address:Florida Health Care Plan, Inc.
1340 Ridgewood Avenue
Holly Hill, FL 32117
