FHCP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used explicitly in accordance with this privacy statement.
FHCP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/1/16 (January 1, 2016).
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to member surveys and/or offers
In addition details of your visit to and the use of our website which may include your IP address, geographical location, referral source, entry and exit pages, length of visit, route taken through our website, resources that you access and other such similar statistical data or information provided to us by Google Analytics.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our services.
We may periodically send informational emails about services or other information which we think you may find interesting using the email address which you have provided to us.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file placed on your hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Other uses of cookies include the use of the Google Adwords program. When a user visits certain advertising pages on fhcp.com, an advertising cookie is placed, to deliver relevant ads to you throughout the Google Adsense network. You can always opt out of this by visiting this Google Page or alternatively you can visit the Network Advertising Initiative opt-out page.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you information regarding FHCP news and updates.
If you believe that any information we are holding on you is incorrect or incomplete, please call us as soon as possible. We will promptly correct any information found to be incorrect.
- Member Services: 386-615-4022 or 1-877-615-4022
TTY: TRS Relay 711
- General inquiries: 386-676-7100 or 1-800-352-9824
- Fax: 386-676-7119
- Member Services: 386-615-4022
TTY: TRS Relay 711
Corporate Office Address:
Florida Health Care Plan, Inc.
1340 Ridgewood Avenue
Holly Hill, FL 32117